This policy was last updated on the 22nd May 2018.
We at Modal Electronics Limited (“Modal”) know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we collect, store, use and disclose information about you when you interact or use our products, services or applications (including any trial) (collectively the “Services”) or our websites (collectively the “Websites”) or any related events, trade shows, sales or marketing, in any manner.
What information does Modal Collect?
Information You Provide to Us:
When you use the Services or Websites: We may collect any Personal Information that you choose to send to us or provide to us, for example, on our “Contact Us” or “Register” pages (or similar) online form(s). If you contact us through the Websites, telephone or email, we will keep a record of our correspondence.
Information We Automatically Collect:
When you use the Services or Websites: When you visit the Websites or use the Services, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Website.
How do we use the information?
Websites: We will use the information we collect via our Websites:
- To administer our Website, our events and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;
- To improve our Website to ensure that content is presented in the most effective manner for you and for your device;
- Analyse customers’ use of the Websites for trend monitoring, marketing and advertising purposes;
- For purposes made clear to you at the time you submit your information; and
- As part of our efforts to keep our Website safe and secure.
Services: We may use the information we collect from our customers and their users in connection with the Services we provide for a range of reasons, including to:
- To set and maintain up a user account;
- To administer our Services and for internal operations, including troubleshooting, technical support, product development, data analysis, testing, statistical and survey purposes
- Process and complete transactions, and send related information, including transaction confirmations and invoices; and
- For any other purposes about which we notify customers and users.
We may also use the information you send to us via the Websites and/or Services, to communicate with you via email and, possibly, other means, regarding products, services, offers, promotions and events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time (see the “Your Choices” section below).
How do we share and disclose information to third parties?
We do not rent or sell your Personal Information to anyone.
We may share and disclose information (including Personal Information) about our customers in the following limited circumstances:
Vendors, consultants and other service providers: We may share your information with third party vendors, consultants and other service providers who we employ to perform tasks on our behalf. These companies include (for example) our payment processing providers, website analytics companies (e.g., Google Analytics), email service providers (e.g: Mailchimp) and others.
If Modal has received your Personal Information in the United Kingdom and subsequently transfers that information to a third party agent or service provider for processing, Modal shall remain responsible for ensuring that such third party agent or service provider processes your Personal Information to the standard.
Unless we tell you differently and you consent, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
Protection of Modal and Others: We reserve the right to access, read, preserve, and disclose any information as necessary to comply with law or court order; enforce or apply our agreements with you and other agreements; or protect the rights, property, or safety of Modal, our employees, our users, or others.
Disclosures for National Security or Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Is Personal Information about me secure?
We use appropriate technical, organisational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorised access, disclosure, alteration and destruction. Unfortunately, no company or service can guarantee complete security. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Among other practices, your account is protected by a password for your privacy and security. You must prevent unauthorised access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
Cookies and other tracking technologies
- Assisting you in navigation;
- Assisting in registration, login, and your ability to provide feedback; and
- Analyzing your use of our website, services or applications.
We also may use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. This information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make our Services and Websites better for our users.
Your Privacy Rights
What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to work with us.
You can opt-out of receiving certain promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send, or send an email requesting to be unsubscribed to firstname.lastname@example.org.
If you have any account for our Services, we will still send you non-promotional communications, like service related emails.
How can I update and access my information (Exercise my Data Subject Rights)?
If you would like to access, review, update, rectify, and delete any Personal Information we hold about you, or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR), please send an email to email@example.com.
Our team will examine your request and respond to you as quickly as possible.
Please note that we may still use any aggregated and de-identified Personal Information that does not identify any individual, and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us Personal Information, please contact us at firstname.lastname@example.org.
What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to email@example.com, and we will do our best to resolve your concerns.
At times we receive data from third-party organisations when they have received your consent to share data with third-parties